Can’t connect? Chat not loading? Don’t worry—we’ve got you.
If you’re new to our anonymous chat app and something’s not working right, here’s a quick and easy troubleshooting guide to help you get started smoothly.
✅ 1. Make Sure JavaScript Is Enabled
Our chat runs on JavaScript. If it’s turned off in your browser settings, the app might not load properly. Enable it in your browser settings and refresh the page.
✅ 2. Check Your Internet Connection
It may sound simple, but a weak or unstable internet connection is a common reason chats don’t connect. Try switching networks or restarting your router.
✅ 3. Disable Ad Blockers or Browser Extensions
Some browser extensions (like ad blockers or script blockers) can prevent the chat from loading. Temporarily disable them and try again.
✅ 4. Try a Different Browser or Device
If you’re still having issues, try opening the chat in a different browser (like Chrome, Firefox, Safari) or on your mobile device.
✅ 5. Clear Your Cache and Cookies
A quick browser refresh can do wonders. Try clearing your cache/cookies and reloading the site. This can solve login loops or loading delays.
✅ 6. Are You Behind a Firewall or VPN?
Sometimes strict firewalls or VPNs block access to chat servers. If you’re using one, try disabling it or switching to a different network.
✅ 7. Still Not Working? Reach Out
If you’ve tried all of the above and still can’t connect, you can report an issue directly on the site (look for the Help or Contact button).
Good to Go?
Once things are working again, all you need to do is click “Start Chatting.” No sign-ups, no downloads, just real talk.
Now go enjoy a safe, anonymous, and meaningful conversation 💬